Terms and Conditions


 Opening hours

Lilliput Farm Day Nursery is open 7.30am to 6pm Monday to Friday – 52 weeks per year.

We close for all Bank Holidays.

If your child’s day is a Bank Holiday you are welcome to swap the day for another within the same week, providing there is space in your child’s room.

Early drop offs and late collections can be arranged, as necessary to accommodate parent’s schedules, these are subject to an extra charge.

Medication

We can administer certain medications to your child; this must be by prior arrangement and all necessary paperwork completed beforehand. Medication is given by qualified staff and witnessed by a second member of staff, all doses are recorded and parents are asked to sign the medication book. Children who have been given antibiotics should be given the first dose at home and remain at home for a further 24 hours if it is an antibiotic they have not been given before.

Sickness and illness

To keep all the children as healthy as possible we cannot accept children with the following: sickness and/or diarrhoea, high temperature, discharge from the eyes or ears, an unexplained rash, feeling unwell needing one to one care. We can accept normal coughs and colds.  If your child has any other conditions or illnesses please inform us and we will let you know the Health Authority guidelines.

Parents are asked to notify the Nursery before 10am if their child will be absent.  In the event of absence we cannot refund or substitute alternative sessions except where we have capacity, then we will allow sessions to be swapped within the same week without charge.

Please see information attached regarding the times required to be away from Nursery following certain illnesses.

Diet

We offer a full menu, which includes, breakfast, morning snack, lunch and tea. We provide at least five fruits and vegetables, the necessary proteins and carbohydrates etc each day. Breakfast is a choice of cereal, toast and fresh fruit. Morning snack is fresh fruit. Lunch is a main meal with a dessert incorporating our healthy eating plan. Tea is at 3pm and like out other meals follows a five week rotation with sandwiches, pizza and baked potatoes on the menu.  Food is prepared with a limited amount of sugar and no added salt. We use fresh vegetables. Children are offered water throughout the day both indoors and outdoors.  Menus are displayed in the entrance porch as well as in each room. Before your child joins us we ask you to advise us of any allergies, we then ensure that your child’s food complies with this.

Equal Opportunities

We are committed to our equal opportunities policy. We treat every member of staff and child as an individual. The staff promote positive attitudes. The children are given information in a positive way, so they gain new experiences without prejudice. All resources provided are chosen to give children a balanced view of the world. The children are made aware of different festivals throughout the world during the year.

Behaviour management

Our behaviour policy is used throughout the Nursery. We encourage children to have a sense of right and wrong, good manners and respect for each other. Depending on the age, ability and understanding of each individual child, we use the following methods:

  • Redirection and distraction.
  • Explaining to the child why his/her behaviour is not acceptable.
  • We follow the High/Scope six steps of conflict resolution.

Any behaviour issues are discussed with parents.

Milk

Parents are asked to provide their children’s formula milk powder or breast milk and sterilised bottles.

Nappies

We ask you to supply nappies, wet wipes and nappy cream (if required).

Comforter

Children are allowed to bring their comforter with them to Nursery. We follow Speech and Language Therapists advise offering dummies when requested for sleep times and supporting parents in weaning their children from dummies at other times.

Sleep time

When the children start Nursery, parents are asked to complete a Getting To Know Me booklet with their child’s Nursery Key Person, detailing their child’s routine, likes and dislikes and sleep times.

Drop off and pick up

The safety and security of your child is of the most utmost importance to us.  No one under the age of 18 will be allowed to collect your child.  We operate a visual and information check for the collection of your child.  Anyone collecting your child may be asked your chosen security password.  Any member of staff who is unsure about who is asking to pick up your child will refuse to release your child to their care.  They will inform management, who will then try to contact firstly parents and then other named persons who have permission to pick up your child.  Please keep us informed should the named persons change.

Parents must not open the front door, to let other people in, even if the person is known to them. Only staff can let parents or other staff in or out of the building. In this way we can help the children keep safe.

Safety

All wash hand basins are fitted with thermo mixing valves, to prevent scalding.

The Nursery is fitted with a fire alarm system, fire extinguishers, fire doors and emergency lighting. All rooms have emergency exits.

Fees

Fees from 1st September 2016 are £43.49 per day, £27.65 per morning and £24.91 per afternoon.  A 10% discount is given for siblings.  Fees are subject to review, usually in September each year.  Fees are payable monthly, in advance, on the first day of the month.  Standing orders or Childcare vouchers, or other regular electronic transfer are the preferred methods of payment.  By arrangement fees can be paid daily or weekly of four weekly.

No deductions are made in respect of Bank Holidays, absence, sickness or holidays.  Fees are calculated on a 52 week basis and divided by 12 months,  A nursery place may be forfeited in the event of unpaid fees.

Unpaid fees are subject to a charge of 10% per month.

A deposit of £50.00 reserves a place.  This deposit will be refunded when your child leaves nursery.  The deposit is non-refundable in the event of cancellation.

Subject to availability additional days can be taken to meet parent’s needs.  These are charged at our standard rates.

Parents named on our booking form are jointly and severally responsible for payment of all fees.

Where a child is eligible for Free Early Years Education (FEEE) this will be provided without charge but is subject to availability.

Staff employment

If a parent or carer recruits a member of staff within 6 months of them being employed by us they will pay us a recruitment fee equal to 15% of their annual salary at their time of employment with us.

Baby Sitting

We are aware that some of our staff undertake babysitting services.  Whilst we do not object to this it is undertaken on the absolute understanding that his service has no connection whatsoever with the nursery and the nursery accepts no responsibility or liability for them or their actions.  We regret that we cannot act as a “go between” to support this.

Amendments

Lilliput Farm Day Nursery reserves the right to make amendments to the Term and Conditions

Security

The welfare and safety of the children in the care of Lilliput Farm Day Nursery is of the utmost importance. If any person has knowledge, concerns or suspicions that a child is suffering, has suffered or is likely to be at risk of harm, it is their responsibility to ensure that the concerns are referred to the Social Services or the Police, who have statutory duties and powers to investigate and intervene when necessary. If a member of staff is accused of abuse, they will be suspended until a full investigation is completed. This would be done through management and Cheshire East,  who will then take necessary steps to make a referral to the Social Services, Child Protection.

Complaints procedure

Our setting believes that children and parents are entitled to expect courtesy and prompt, careful attention to their needs and wishes. We welcome suggestions on how to improve our setting and will give prompt and serious attention to any concerns about the running of the setting. We anticipate that most concerns will be resolved quickly by an informal approach to the appropriate member of staff. If this does not achieve the desired result, we have a set of procedures for dealing with concerns. Please ask for a copy of the full procedures if you have any concerns. We aim to bring all concerns about the running of our setting to a satisfactory

conclusion for all of the parties involved.

Should the terms and conditions become subject to change you will be informed in writing.

Period of time away from Nursery following illness

 

Illness

Recommended period to be kept away from Nursery

Chicken Pox

When spots have crusted over

Common Cold

Manager’s discretion

Eye Disorders

Until discharge stops

Gastro-Enteritis

72 Hours

Hand/Foot/Mouth

Fully recovered

Head Lice

Until treated

Herpes Simplex

Fully recovered

Impetigo

Fully recovered

Measles

Fully recovered

Meningitis

Fully recovered

Mumps

Fully recovered

Ringworm

Fully recovered

Rubella

Fully recovered

Scabies

Fully recovered

Scarlet Feaver

Fully recovered

Sickness/Diarrhoea

48 Hours after the last symptom

Temperatures

24 Hours

Tonsillitis

Manager’s discretion

Whooping Cough

Fully recovered

 Where the above illness state ‘Fully recovered’ this means that the child can return to Nursery when the Nursery Manager is satisfied there will be no risk of infection to the other children, or your GP states the same.

Terms and Conditions


 Opening hours

Lilliput Farm Day Nursery is open 7.30am to 6pm Monday to Friday – 52 weeks per year.

We close for all Bank Holidays.

If your child’s day is a Bank Holiday you are welcome to swap the day for another within the same week, providing there is space in your child’s room.

Early drop offs and late collections can be arranged, as necessary to accommodate parent’s schedules, these are subject to an extra charge.

Medication

We can administer certain medications to your child; this must be by prior arrangement and all necessary paperwork completed beforehand. Medication is given by qualified staff and witnessed by a second member of staff, all doses are recorded and parents are asked to sign the medication book. Children who have been given antibiotics should be given the first dose at home and remain at home for a further 24 hours if it is an antibiotic they have not been given before.

Sickness and illness

To keep all the children as healthy as possible we cannot accept children with the following: sickness and/or diarrhoea, high temperature, discharge from the eyes or ears, an unexplained rash, feeling unwell needing one to one care. We can accept normal coughs and colds.  If your child has any other conditions or illnesses please inform us and we will let you know the Health Authority guidelines.

Parents are asked to notify the Nursery before 10am if their child will be absent.  In the event of absence we cannot refund or substitute alternative sessions except where we have capacity, then we will allow sessions to be swapped within the same week without charge.

Please see information attached regarding the times required to be away from Nursery following certain illnesses.

Diet

We offer a full menu, which includes, breakfast, morning snack, lunch and tea. We provide at least five fruits and vegetables, the necessary proteins and carbohydrates etc each day. Breakfast is a choice of cereal, toast and fresh fruit. Morning snack is fresh fruit. Lunch is a main meal with a dessert incorporating our healthy eating plan. Tea is at 3pm and like out other meals follows a five week rotation with sandwiches, pizza and baked potatoes on the menu.  Food is prepared with a limited amount of sugar and no added salt. We use fresh vegetables. Children are offered water throughout the day both indoors and outdoors.  Menus are displayed in the entrance porch as well as in each room. Before your child joins us we ask you to advise us of any allergies, we then ensure that your child’s food complies with this.

Equal Opportunities

We are committed to our equal opportunities policy. We treat every member of staff and child as an individual. The staff promote positive attitudes. The children are given information in a positive way, so they gain new experiences without prejudice. All resources provided are chosen to give children a balanced view of the world. The children are made aware of different festivals throughout the world during the year.

Behaviour management

Our behaviour policy is used throughout the Nursery. We encourage children to have a sense of right and wrong, good manners and respect for each other. Depending on the age, ability and understanding of each individual child, we use the following methods:

  • Redirection and distraction.
  • Explaining to the child why his/her behaviour is not acceptable.
  • We follow the High/Scope six steps of conflict resolution.

Any behaviour issues are discussed with parents.

Milk

Parents are asked to provide their children’s formula milk powder or breast milk and sterilised bottles.

Nappies

We ask you to supply nappies, wet wipes and nappy cream (if required).

Comforter

Children are allowed to bring their comforter with them to Nursery. We follow Speech and Language Therapists advise offering dummies when requested for sleep times and supporting parents in weaning their children from dummies at other times.

Sleep time

When the children start Nursery, parents are asked to complete a Getting To Know Me booklet with their child’s Nursery Key Person, detailing their child’s routine, likes and dislikes and sleep times.

Drop off and pick up

The safety and security of your child is of the most utmost importance to us.  No one under the age of 18 will be allowed to collect your child.  We operate a visual and information check for the collection of your child.  Anyone collecting your child may be asked your chosen security password.  Any member of staff who is unsure about who is asking to pick up your child will refuse to release your child to their care.  They will inform management, who will then try to contact firstly parents and then other named persons who have permission to pick up your child.  Please keep us informed should the named persons change.

Parents must not open the front door, to let other people in, even if the person is known to them. Only staff can let parents or other staff in or out of the building. In this way we can help the children keep safe.

Safety

All wash hand basins are fitted with thermo mixing valves, to prevent scalding.

The Nursery is fitted with a fire alarm system, fire extinguishers, fire doors and emergency lighting. All rooms have emergency exits.

Fees

Fees from 1st September 2016 are £43.49 per day, £27.65 per morning and £24.91 per afternoon.  A 10% discount is given for siblings.  Fees are subject to review, usually in September each year.  Fees are payable monthly, in advance, on the first day of the month.  Standing orders or Childcare vouchers, or other regular electronic transfer are the preferred methods of payment.  By arrangement fees can be paid daily or weekly of four weekly.

No deductions are made in respect of Bank Holidays, absence, sickness or holidays.  Fees are calculated on a 52 week basis and divided by 12 months,  A nursery place may be forfeited in the event of unpaid fees.

Unpaid fees are subject to a charge of 10% per month.

A deposit of £50.00 reserves a place.  This deposit will be refunded when your child leaves nursery.  The deposit is non-refundable in the event of cancellation.

Subject to availability additional days can be taken to meet parent’s needs.  These are charged at our standard rates.

Parents named on our booking form are jointly and severally responsible for payment of all fees.

Where a child is eligible for Free Early Years Education (FEEE) this will be provided without charge but is subject to availability.

Staff employment

If a parent or carer recruits a member of staff within 6 months of them being employed by us they will pay us a recruitment fee equal to 15% of their annual salary at their time of employment with us.

Baby Sitting

We are aware that some of our staff undertake babysitting services.  Whilst we do not object to this it is undertaken on the absolute understanding that his service has no connection whatsoever with the nursery and the nursery accepts no responsibility or liability for them or their actions.  We regret that we cannot act as a “go between” to support this.

Amendments

Lilliput Farm Day Nursery reserves the right to make amendments to the Term and Conditions

Security

The welfare and safety of the children in the care of Lilliput Farm Day Nursery is of the utmost importance. If any person has knowledge, concerns or suspicions that a child is suffering, has suffered or is likely to be at risk of harm, it is their responsibility to ensure that the concerns are referred to the Social Services or the Police, who have statutory duties and powers to investigate and intervene when necessary. If a member of staff is accused of abuse, they will be suspended until a full investigation is completed. This would be done through management and Cheshire East,  who will then take necessary steps to make a referral to the Social Services, Child Protection.

Complaints procedure

Our setting believes that children and parents are entitled to expect courtesy and prompt, careful attention to their needs and wishes. We welcome suggestions on how to improve our setting and will give prompt and serious attention to any concerns about the running of the setting. We anticipate that most concerns will be resolved quickly by an informal approach to the appropriate member of staff. If this does not achieve the desired result, we have a set of procedures for dealing with concerns. Please ask for a copy of the full procedures if you have any concerns. We aim to bring all concerns about the running of our setting to a satisfactory

conclusion for all of the parties involved.

Should the terms and conditions become subject to change you will be informed in writing.

Period of time away from Nursery following illness

 

Illness

Recommended period to be kept away from Nursery

Chicken Pox

When spots have crusted over

Common Cold

Manager’s discretion

Eye Disorders

Until discharge stops

Gastro-Enteritis

72 Hours

Hand/Foot/Mouth

Fully recovered

Head Lice

Until treated

Herpes Simplex

Fully recovered

Impetigo

Fully recovered

Measles

Fully recovered

Meningitis

Fully recovered

Mumps

Fully recovered

Ringworm

Fully recovered

Rubella

Fully recovered

Scabies

Fully recovered

Scarlet Feaver

Fully recovered

Sickness/Diarrhoea

48 Hours after the last symptom

Temperatures

24 Hours

Tonsillitis

Manager’s discretion

Whooping Cough

Fully recovered

 Where the above illness state ‘Fully recovered’ this means that the child can return to Nursery when the Nursery Manager is satisfied there will be no risk of infection to the other children, or your GP states the same.